Last updated: August 2026

At Modhumala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Full name
Phone number
Email address (if provided)
Shipping and billing address
Order history
Payment information (processed securely through payment providers)
Device, browser, and usage information
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify and manage purchases
Provide customer support
Send order updates and delivery notifications
Improve our website and shopping experience
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional offers (only where permitted)

3. Payment Security

We do not store your complete payment information. Online payments are processed securely through trusted payment service providers.

4. Cookies

Our website uses cookies to:

Keep you signed in
Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties when necessary, including:

Courier and delivery partners
Payment gateways
Website hosting and technical service providers
Analytics providers
Government or legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your account details
Delete your personal information (subject to legal obligations)
Opt out of promotional communications

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

9. Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact information available on our website.